77fb Privacy Policy

01 Who We Are

77fb is an online gaming platform operating at https://77fb.bid, serving players in Bangladesh. When this Privacy Policy refers to "77fb", "we", "us", or "our", it means the operator of the 77fb platform. When it refers to "you" or "your", it means any person who accesses, registers on, or uses the 77fb platform.

77fb is the data controller for the personal information collected through this platform. This means we are responsible for deciding how and why your personal data is collected and used. If you have any questions about this Privacy Policy or about how 77fb handles your data, you can contact us at [email protected].

02 Data We Collect

77fb collects personal data that is necessary to provide you with a safe, fair, and functional gaming experience. We do not collect data beyond what is needed for the purposes described in this policy. The categories of personal data we collect include:

We only collect sensitive verification documents such as a national ID or passport copy when required to verify your identity or comply with anti-money laundering obligations. These documents are handled with the highest level of care and are not used for any purpose beyond verification.

03 How We Collect Data

77fb collects your personal data through the following methods:

• Direct registration: When you create a 77fb account, you provide your name, contact details, and payment information directly.
• Platform activity: As you use 77fb, we automatically record your betting activity, session times, game preferences, and account transactions.
• Verification submissions: When we request identity documents, you submit them directly through our support channel.
• Technical collection: Our servers automatically collect technical data such as your IP address, device information, and browser type each time you access the platform.
• Support interactions: When you contact our support team, we retain records of those communications to help resolve issues and improve our service.
• Cookies: We use cookies and similar tracking technologies as described in Section 6 of this policy.

04 Why We Use Your Data

77fb uses your personal data only for legitimate purposes that are necessary to operate the platform and serve you as a player. We do not use your data for purposes that are incompatible with those stated here. The specific purposes for which we use your data are:

• To create and manage your 77fb account.
• To process deposits and withdrawals through bKash, Nagad, and Rocket.
• To verify your identity and age in compliance with our obligations.
• To detect and prevent fraud, money laundering, and prohibited conduct.
• To provide customer support and respond to your enquiries.
• To monitor and enforce compliance with our Terms and Conditions.
• To provide responsible gaming tools and monitor for signs of problem gambling.
• To send you account-related communications such as transaction confirmations and security alerts.
• To send promotional communications where you have opted in to receive them.
• To improve the 77fb platform based on aggregated usage data and player feedback.
• To comply with applicable legal and regulatory obligations.

05 Who We Share Data With

77fb does not sell your personal data. We share your data only with trusted third parties where it is strictly necessary to operate the platform and serve you. All third parties we work with are required to handle your data securely and only for the purposes we specify.

• Payment processors: We share necessary payment details with bKash, Nagad, and Rocket to process your transactions. These providers have their own privacy policies governing how they handle your data.
• Identity verification providers: Where required, we may use third-party services to verify the authenticity of identity documents you submit.
• Fraud prevention services: We may share technical data such as IP addresses with fraud detection services to protect the platform and all players.
• Legal and regulatory authorities: We will disclose personal data to law enforcement or regulatory bodies where we are legally required to do so.
• Platform infrastructure providers: Our hosting and technical infrastructure providers may process data on our behalf under strict data processing agreements.

06 Cookies and Tracking

77fb uses cookies and similar technologies to make the platform work correctly, keep your session active while you play, and understand how players use the site so we can improve it. A cookie is a small text file stored on your device when you visit a website.

The types of cookies 77fb uses include:

• Essential cookies: Required for the platform to function. These keep you logged in during your session and ensure transactions are processed correctly. You cannot opt out of essential cookies without stopping use of the platform.
• Analytics cookies: Help us understand how players navigate the platform — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and not linked to individual identities.
• Preference cookies: Remember your settings and preferences, such as your preferred language or display options, so you do not have to set them again each visit.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will affect the functionality of the 77fb platform and may prevent you from logging in or completing transactions.

07 Data Retention

77fb retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods we apply are:

• Account and identity data: Retained for the duration of your account and for a minimum of five years after account closure, in line with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Support communications: Retained for two years from the date of the last communication, unless the matter relates to an ongoing dispute.
• Technical and session data: Retained for up to 12 months from collection, after which it is deleted or anonymised.

When data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 77fb will securely delete or anonymise it. Anonymised data — which cannot be linked back to any individual — may be retained indefinitely for analytical purposes.

08 Your Rights

As a player on 77fb, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe and will not charge you for making a request.

• Right of access: You can request a copy of the personal data 77fb holds about you.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to deletion: You can request that we delete your personal data. Note that we may be unable to delete certain data where we have a legal obligation to retain it.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a dispute or correction request is being resolved.
• Right to object: You can object to us using your data for direct marketing at any time. We will stop immediately upon receiving your request.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format where technically feasible.

09 Children's Privacy

77fb is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use the 77fb platform.

If 77fb becomes aware that personal data has been collected from a person under the age of 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 77fb, please contact us at [email protected] so we can investigate and act promptly.

10 Security Measures

77fb takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• Encryption of data in transit using TLS protocols.
• Encryption of sensitive data at rest on our servers.
• Hashing of account passwords — we never store passwords in plain text.
• Access controls that limit which staff members can access personal data, based on their role and need.
• Regular security reviews and monitoring of our systems for suspicious activity.
• Secure deletion procedures for data that is no longer required.

While 77fb takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password, do not share your login credentials, and contact us immediately if you suspect your account has been compromised.

11 Changes to This Policy

77fb may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make changes, we will update the "last updated" date at the top of this page. For significant changes, we may also notify you directly via your registered contact details.

We encourage you to review this Privacy Policy periodically so you are always aware of how your data is being handled. Continued use of the 77fb platform after changes have been published constitutes your acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to how 77fb handles your personal data, please get in touch with our support team. We are available around the clock and will do our best to respond promptly and helpfully.

• Email: [email protected]
• Subject line for privacy requests: "Privacy Request"
• Support hours: 24 hours a day, 7 days a week
• Platform: https://77fb.bid